Ojisama wrote: ↑29 Aug 2025, 22:18anon360 wrote: ↑29 Aug 2025, 21:53I did not attend this convention but a friend left a negative review regarding the lack of accessibility and loopholes they had to jump through in order to attend. Even though this review was a fair criticism and worded politely, they were permanently banned from the forum, and their IP address has also been blocked so they can't book tickets to attend any future conventions (which they were planning on doing to accompany family members who enjoyed it). This response is completely disproportionate, nothing they have said or done deserves the punishment of having their IP blocked. I think the initial fact they weren't able to experience the entire convention due to poor accessibility is very unjust, and being banned for sharing their experience only makes it more unjust and is completely disgraceful and cowardly.
Many apologies!
If your friends User Name was Hopet, they were caught up in a batch of spam IPs, and their account was banned in error. I have tried to reactivate their account, but there seems to be a problem. I will get the tech team to have a look at restoring their account for them. With the team all way in London atm, this may take a few days.
Sorry.
Thank you for replying, I'm glad this didn't turn out to be maliciou and sorry for the harsh language lol