Is there a way to contact Royal Mail without going through the automated crap?

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Rich-Allen1976
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Is there a way to contact Royal Mail without going through the automated crap?

Post by Rich-Allen1976 » 06 Jun 2024, 12:17

Above.

I need to check the tracking on an item that was sent back to a company in China 3 weeks tomorrow ago, according to the tracking, they received it a fortnight since but the company are saying they haven't.

Please do not tell me to use Google, I am already in a bad mood for various reasons.
 
I don't beee-lieve it!






 

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Ojisama
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Is there a way to contact Royal Mail without going through the automated crap?

Post by Ojisama » 06 Jun 2024, 22:10

You could try walking into your local sorting office.

Dunno if they can help you, but it would be a face-to-face contact.
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Rich-Allen1976
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Is there a way to contact Royal Mail without going through the automated crap?

Post by Rich-Allen1976 » 07 Jun 2024, 12:26

I contacted RM on Twitter last night, according to the tracking, the item was received in China a fortnight ago, but magicwardrobes.com are saying they haven't received it and it's currently stuck in customs.

However, I predicted this would happen so I bought virtually the same product, custom made from an Australian seller on eBay, to come by this time next week allegedly.
I don't beee-lieve it!






 

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