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Spontaneous Minds on Paypal?

Posted: 23 Mar 2025, 11:52
by Rich-Allen1976
Above.

Even though I cancelled the service last month, they still keep charging me £6 a week on Paypal.

I've just cancelled it again on Paypal, however I can virtually guarantee they'll charge me next week.

Is there anything I can do? I am aware of Google and Paypal is an American company.

 

Spontaneous Minds on Paypal?

Posted: 23 Mar 2025, 19:32
by Beerkeg
Rich-Allen1976 wrote:
23 Mar 2025, 11:52
Is there anything I can do?

Yes, you can unlink your credit/debit card from paypal or you can contact Paypal support with issues related to Paypal....

Spontaneous Minds on Paypal?

Posted: 23 Mar 2025, 19:38
by Rich-Allen1976
Beerkeg wrote:
23 Mar 2025, 19:32
Rich-Allen1976 wrote:
23 Mar 2025, 11:52
Is there anything I can do?

Yes, you can unlink your credit/debit card from paypal or you can contact Paypal support with issues related to Paypal....

That might be a good idea, I don't think Paypal's essential for eBay any more.

Paypal support are a Foreign call centre, I hate talking to them because like the majority of non UK call centres they don't understand me.

Spontaneous Minds on Paypal?

Posted: 23 Mar 2025, 19:58
by Beerkeg
Yeah, payment methods have gotten so much better by now that paypal has become rather superfluous. If anything it's another point of failure to add to a transaction.

Spontaneous Minds on Paypal?

Posted: 24 Mar 2025, 22:45
by Ojisama
Rich-Allen1976 wrote:
23 Mar 2025, 11:52
Above.

Even though I cancelled the service last month, they still keep charging me £6 a week on Paypal.

I've just cancelled it again on Paypal, however I can virtually guarantee they'll charge me next week.

Is there anything I can do? I am aware of Google and Paypal is an American company.

If you gave them your CVC, you're screwed.

The only recourse is to order a new card (with a different CVC) and then reset ALL your Direct payments.

I discovered this when I got trapped in an Annual Payment to an Anti Virus add-on.

Spontaneous Minds on Paypal?

Posted: 31 Mar 2025, 10:07
by Rich-Allen1976
Well they've tried to charge me again, even though I cancelled the service through Paypal UK last week.

Methinks we need a trip to Le Bank to sort this as it's becoming annoying.

Spontaneous Minds on Paypal?

Posted: 31 Mar 2025, 13:30
by Rich-Allen1976
I've launched a case with Paypal UK against Spontaneous Minds, I just don't think they'll do anything.

Spontaneous Minds on Paypal?

Posted: 18 Apr 2025, 11:47
by Rich-Allen1976
I got an email this morning from Paypal UK, Spontaneous Mobile have tried to charge me again, it's only 1p but that's beside the point innit? I cancelled the ongoing payments last week.

And when I did the case against SM on Paypal last week, Paypal found in my favour and gave me the £6 back.

There IS a God.