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HP Envy 6000 printer/scanner/copier

Posted: 05 Jul 2023, 14:45
by Rich-Allen1976
1 month ago I bought the above for £60 on Amazon.

I've successfully been using it up to towards the end of last week, now for some reason, it's not detected by my Chrome OS desktop.

Do I need to contact Amazon for a service?

I am aware of Google.



 

HP Envy 6000 printer/scanner/copier

Posted: 05 Jul 2023, 15:04
by Ojisama
Is it wired or wifi?

If wifi, you may need to "reactivate" your HP Smart account. I had this problem with my printer a few months ago. I kept getting an "offline" message. After I logged into my HP account that went away.

HP Envy 6000 printer/scanner/copier

Posted: 05 Jul 2023, 17:09
by Rich-Allen1976
Ojisama wrote:
05 Jul 2023, 15:04
Is it wired or wifi?

If wifi, you may need to "reactivate" your HP Smart account. I had this problem with my printer a few months ago. I kept getting an "offline" message. After I logged into my HP account that went away.

Good lad; I'll try that after tea!

If it works I'll buy you a round at Sheffield AL in September.