Banking problems (Virgin being annoying again)
Posted: 04 Jul 2023, 17:58
Above.
Been having problems all day with various payments on both my cards, I bank with Virgin Money, who took over Yorkshire Bank a couple of years ago, I've been at the Hillsborough branch since 1995 so nearly 30 years.
Has anyone else had problems? I was on the mobile for over 20 minutes this afternoon with one of their call centre agents to try and sort the issue, I thought I had, yet the main card still doesn't work online and I have an urgent payment to make online that should've been paid yesterday so it's already incurred late payment charges.
Been having problems all day with various payments on both my cards, I bank with Virgin Money, who took over Yorkshire Bank a couple of years ago, I've been at the Hillsborough branch since 1995 so nearly 30 years.
Has anyone else had problems? I was on the mobile for over 20 minutes this afternoon with one of their call centre agents to try and sort the issue, I thought I had, yet the main card still doesn't work online and I have an urgent payment to make online that should've been paid yesterday so it's already incurred late payment charges.