Is there an easier way to get a new Sky Q remote?
Posted: 14 Jan 2023, 10:55
Above.
I've just spoken to Sky, Foreign call centre bloke didn't understand me, seems to be a rather annoying ongoing problem that, requesting a new remote for my Sky Q box as the remote doesn't work despite having 2 new sets of AAA batteries.
Is there any legit way to get a new remote other than talking to the non-UK call centre that doesn't understand Yorkshire accents?
In the end, I rang Sky up again, spoke to this very helpful English lady (and no, I am not racist before anyone pipes up) who suggested turning the box off at the wall, leaving it for a minute and turning it back on, I did that, the remote still didn't work.
They're posting me a new remote which will come by Royal Mail next Tuesday.
I've just spoken to Sky, Foreign call centre bloke didn't understand me, seems to be a rather annoying ongoing problem that, requesting a new remote for my Sky Q box as the remote doesn't work despite having 2 new sets of AAA batteries.
Is there any legit way to get a new remote other than talking to the non-UK call centre that doesn't understand Yorkshire accents?
In the end, I rang Sky up again, spoke to this very helpful English lady (and no, I am not racist before anyone pipes up) who suggested turning the box off at the wall, leaving it for a minute and turning it back on, I did that, the remote still didn't work.
They're posting me a new remote which will come by Royal Mail next Tuesday.