Policy Regarding Fake Goods Going Forward for Alcon, LAC and LGC

[Ferefire]

Fake goods and products are massive issues for both attendees (who get ripped off) and for dealers (who need their customers to feel safe and secure about buying from them). In the interests of ensuring that in future our attendees don't get stung by any fake goods sold either deliberately or accidentally (dealers can not always check every item they sell and sometimes may be unaware they're selling a fake), we are putting the following in to place -

If an attendee has a reasonable doubt of legitimacy (ie feel not right, quality seems suspect, tags don't seem right) then unless the seller can prove the legitimacy (which would potentially require certification for that item, or an unbiased, knowledgeable third party/access to somewhere they can check against known real items, or by other reasonable methods that the dealer can prove it) they must give a refund or exchange to the equivalent value. If they refuse to do this then please get in touch with us via info@animeleague.com and we will persue the matter for you.

If the matter is referred to us then we will seek to try and get a refund for you. If we have reasonable grounds to believe the exhibitor has indeed sold a fake good and is refusing a refund, even after we speak with them, then the likelyhood then becomes that they won't be welcome back at our events.

This process is designed to give dealers maximum benefit of the doubt, while ensuring attendees are fully protected and will not lose out.

[Richard Starwind]

i know ive seen a stand that sells fakes as there missing the hologram proof logo and alot of there stuff is suspect due to quality of the goods

others at ALcon are clearly the real ones also so just be a wise buyer i suppose

[Hayman]

i know ive seen a stand that sells fakes as there missing the hologram proof logo and alot of there stuff is suspect due to quality of the goods

others at ALcon are clearly the real ones also so just be a wise buyer i suppose

Cause it's got a holagram doesn't always mean it's legit. The chinese are getting smarter with producing fakes.

[Astra]

It would be most helpful if there was some sort of guide or comparison images so that we know what to look out for.

[Pirate Timelord]

That is something we can't provide. If people can find such things, they are welcome to bring them and share them, but as official items such things don't exist for us to get, as companies generally don't care enough about merch, (asides from DVDs/Published items) to produce such things.

[speedlolita]

Most merchandise you'll find in the UK isn't legitimate I'm afraid. I don't think it's so bad when it comes to wall scrolls or wallets or bags but when it comes to statues it's pretty bad.

Basically if anything seems like a great deal, it's probably fake. Smartphones are a great way of quickly looking up ways of spotting a fake statue, knowing what you're buying is key really.

But also, some people don't mind buying fakes due to the low prices. But hey.